Safety & Security Manager


is Southeast Asia’s new world-class entertainment venue, situated in the new and vibrant Em District of Bangkok, uniquely positioned in a top of the world class EMSPHERE shopping mall, a state-of-the-art entertainment venue that anchors a world-class shopping outlet, a diverse array of dining options, and comprehensive entertainment spaces catering to different interests and preferences. At the heart of this landmark alliance is the shared commitment to innovation and excellence, uniting the expertise of two industry giants: The Mall Group, renowned for developing Thailand’s premier retail and entertainment complexes and AEG, a global leader in sports and live entertainment. The venue management team’s mission is to make the new world-class venue into a premier entertainment destination, bringing the best Thai and international performances and sporting events to the Bangkok.


Ensure the safety and security of EM Live Arena through effective safety and security management systems and programs.​



  • Design and develop safety management systems to ensure international standard safety performance of the EM Live Arena.
  • Ensure safety systems and programs are well coordinated, assigned and scheduled in an efficient manner and in accordance with local and global benchmarks/standards.
  • Develop EM Live’s Emergency and Contingency Response Plan and Loss Prevention Program
  • Develop relevant safety policies, standards, and procedures.
  • Ensure the implementation of EM Live safety policies, standards and procedures to assure an accident-free environment.
  • Ensure timely and adequate team response to all crises or emergencies that occur within EM Live and manage them on an ongoing basis.
  • Administer and manage the Safety team in the initiation, preparation, implementation and accomplishment of all safety initiatives and endeavors.
  • Prepare strategic plans and strategies and sets goals and objectives to continuously improve the overall safety performance of EM Live Arena.
  • Design and develop safety awareness and education programs on all relevant safety concerns and issues through posters, safety publications and pamphlets.
  • Ensure the implementation of Best Safety Practices, Risk Management and Loss Prevention, Basic Fire Safety and Fire Prevention in coordination with the Ministry of Defense, Bangkok.
  • Ensure that the Safety team undertakes crucial safety related tasks related to Risk Assessment, Job Safety Analysis, Control of Work, Root Cause Analysis, Safety Inspections and Fire Investigations.


  • Coordinate the operation of the Security Control Room in accordance with EM Live Arena policies and procedures. Plan, lead, organize and control, on the operational level, security for all events.
  • Plan, lead, organize and control, on the operational level, security for all events.
  • Act as an incident commander in security related incidents until properly relieved by competent authorities.
  • Ensure that security measures are in place to serve our customers’ security needs in a timely, efficient, and cost-effective manner.

Security Guard Services

  • Provide input and supervision to contracted Security Supervisors and Security Officers
  • Implement Security Vendor Management
  • Assist in the recruitment, staffing and assignment of personnel.
  • Monitor Security personnel performance.
  • Review incident reports completed by Security Supervisors/Officer’s.
  • Identify training needs and implement guard training as required.

Access Control Systems

  • Ensure maintenance of written logs of incident reports and access reports
  • Coordinate access for vendors and contractors.

Emergency and Alarm Response

  • Coordinate Security Control Emergency and incident response in conjunction with Ministry of Defense as directed by Building Services Manager.
  • Ensure training records for all security staff are maintained.


  • minimum of 10 years’ experience in security operations, particularly within the exhibition and event industry.
  • Proficiency in English for effective communication.
  • Comprehensive understanding of event planning and security protocols.
  • Exhibits strong decision-making and judgement capabilities.
  • Willingness to work flexible hours, including shifts, overtime, and holidays as required. (clarify overtime compensation)
  • Demonstrated ability to resolve issues promptly and effectively.
  • Excellent teamwork skills.
  • Advanced negotiation and analytical skills for immediate problem-solving.
  • Capable of performing efficiently under high-pressure situations.
  • Certified training: Protection Professional (CPP),(CESS),First Aid and CPR ,Fire Safety Management, Risk Assessment and Management, Crisis Management and Response, and (PSP).